Thank you for choosing Donnye Bernice LLC (“we”, “us”, “our”), a small business specializing in handcrafted jewelry and artisanal goods, located at 6420 s 10th st apt1209 Tacoma WA 98465 and operating the official website https://donnyebernicellc.com/ (the “Site”). This Privacy Policy governs our collection, use, storage, protection, and disclosure of personal information (“Personal Information”) you provide or we collect in connection with your access to and use of the Site, purchase of our handcrafted products, or any other interaction with our business (collectively, “Your Use of the Services”).

By accessing, browsing, or using the Site, placing an order, or otherwise engaging with our Services, you (“you”, “your”) consent to the practices described in this Privacy Policy. This policy is incorporated by reference into our Terms of Service, Shipping Policy, and Return & Refund Policy, and applies to all Personal Information we collect from or about you, including information related to domestic and international orders. We reserve the right to update or modify this Privacy Policy at any time, with changes effective immediately upon posting to the Site (the “Last Updated” date will be revised accordingly). Your continued Use of the Services after any changes constitutes your acceptance of the modified policy. We encourage you to review this policy periodically for updates.

For any questions, concerns, or requests regarding this Privacy Policy or our handling of your Personal Information, please contact our team at service@donnyebernicellc.com—we are committed to protecting your privacy and complying with applicable U.S. federal and Washington state data protection laws, including the California Consumer Privacy Act (CCPA) for California residents and other state-specific privacy regulations.

1. Personal Information We Collect

We collect only the minimum Personal Information necessary to provide, maintain, and improve our Services, process your orders, fulfill shipping and delivery obligations, communicate with you, and protect our business and customers. We collect information in two primary ways: voluntarily provided Personal Information (information you choose to share with us) and automatically collected non-personal information (anonymous data that cannot identify you individually). We do not collect any Personal Information from you without your knowledge or consent, except as required by law.

1.1 Voluntarily Provided Personal Information

This is information you intentionally submit to us when interacting with the Site or our Services, including but not limited to when you:

  • Place an order for our handcrafted products (full legal name, shipping/billing address, email address, phone number, payment details (e.g., credit card number/expiration date), and order preferences);
  • Contact our customer service team (via email) with questions, concerns, return requests, or feedback (your name, contact information, and the content of your inquiry);
  • Create an account on the Site (if applicable) (username, password, email address, and saved shipping/billing information);
  • Subscribe to our email newsletter or promotional communications (your email address);
  • Engage with us through social media or other third-party platforms linked to the Site (if applicable) (your public social media profile information, if you choose to share it);
  • Submit product reviews or feedback (if applicable) (your name and the content of your review/feedback).

We do not store full credit card details on our servers—all payment processing is handled by trusted third-party payment processors compliant with the Payment Card Industry Data Security Standard (PCI DSS), which ensures the secure transmission and storage of your payment information. We only receive limited payment-related data (e.g., payment confirmation) from our payment processors to complete your order.

1.2 Automatically Collected Non-Personal Information

When you access or use the Site, we may automatically collect anonymous, non-identifiable information about your device and usage patterns using standard web technologies (e.g., cookies, log files, web beacons). This information does not identify you individually and is used solely to optimize the Site’s functionality, improve your user experience, analyze Site traffic, and track the performance of our handcrafted product offerings.

This non-personal information includes, but is not limited to:

  • Your device’s Internet Protocol (IP) address (to determine general geographic region for shipping/analytics purposes);
  • Browser type and version, operating system, and device model (e.g., smartphone, laptop);
  • Pages of the Site you visit, the time and date of your visit, and the time spent on each page;
  • Referral source (the website or link that directed you to the Site);
  • Number of visits to the Site and your navigation path within the Site;
  • Screen resolution and other device-specific settings.

2. How We Use Your Personal Information

We use the Personal Information we collect for legitimate business purposes only—all uses align with the reason you provided the information and comply with applicable U.S. and Washington state data protection laws. We will never use your Personal Information for any purpose not disclosed in this Privacy Policy without first obtaining your explicit written consent. Our primary uses of your Personal Information are as follows:

  • Process, fulfill, and ship your orders for handcrafted jewelry and artisanal goods (e.g., verifying your shipping address, arranging delivery, sending order confirmations);
  • Process payments for your orders and resolve any payment-related issues (e.g., processing refunds, addressing payment declines);
  • Communicate with you about your orders, including order confirmations, shipping updates, delivery notifications, and return/refund status;
  • Respond to your customer service inquiries, questions, concerns, and feedback in a timely manner;
  • Send you important non-promotional communications related to the Site or our Services (e.g., policy updates, Site maintenance notices, changes to our handcrafted product offerings);
  • Send you promotional marketing communications (e.g., new product announcements, sales, holiday offers, newsletter content) only if you have explicitly opted in to receive such communications (you may opt out at any time, per Section 6);
  • Optimize the Site’s design, functionality, and content (e.g., based on user traffic patterns and product page visits);
  • Protect the security and integrity of the Site and our business (e.g., detecting and preventing fraudulent activity, unauthorized access, or order errors);
  • Comply with applicable U.S. federal and Washington state laws, regulations, and legal obligations (e.g., tax reporting, record-keeping, responding to legal requests).

We do not use your Personal Information for profiling, automated decision-making, or any other purpose that has a legal or significant effect on you.

3. Disclosure of Your Personal Information

Donnye Bernice LLC does not sell, rent, lease, trade, or otherwise disclose your Personal Information to third parties for their own marketing or commercial purposes—this is a fundamental part of our privacy commitment. We will only share your Personal Information with third parties in the limited circumstances outlined below, and all third parties with whom we share information are bound by strict confidentiality obligations and required to protect your Personal Information in accordance with this Privacy Policy and applicable law. We only share the minimum amount of Personal Information necessary for the third party to perform their services.

We may disclose your Personal Information to:

3.1 Trusted Third-Party Service Providers

Third-party companies that assist us in operating our business, providing the Services, or processing your orders—these providers only have access to your Personal Information to perform their specific functions and may not use it for any other purpose. Examples include:

  • Payment processors (e.g., Stripe, PayPal): To process credit/debit card payments and verify payment information (PCI DSS compliant);
  • Shipping carriers (e.g., USPS): To fulfill and deliver your orders, including sharing your shipping address and contact information for delivery notifications;
  • Email service providers (e.g., Mailchimp): To send order confirmations, shipping updates, and promotional communications (if you opt in);
  • Website hosting and maintenance providers: To keep the Site functional and secure (only access to non-personal Site usage data).

3.2 Legal and Regulatory Authorities

We may disclose your Personal Information if required to do so by applicable U.S. federal, Washington state, or local law, regulation, court order, subpoena, or government request (e.g., from law enforcement or tax authorities). We may also disclose your Personal Information to protect our legal rights, property, or safety, and the rights, property, or safety of our customers or third parties (e.g., to investigate or prevent fraudulent activity, identity theft, or other illegal acts).

3.3 Business Transfers

In the unlikely event of a merger, acquisition, sale of all or part of our business assets, or bankruptcy, your Personal Information may be transferred to the new owner or successor entity. The new owner will be bound by the terms of this Privacy Policy, and we will notify you via a prominent post on the Site if such a transfer occurs (to the extent required by law).

3.4 With Your Explicit Consent

We may disclose your Personal Information to any third party if we first obtain your explicit written or electronic consent to do so (e.g., sharing your shipping information with a third-party gift wrapping service at your request).

3.5 Aggregated Non-Personal Information

We may disclose anonymous, aggregated non-personal information (e.g., Site traffic trends, average order value, popular handcrafted product categories) to third parties for business analytics, marketing, or research purposes. This information does not identify you individually and cannot be linked back to your Personal Information.

4. Data Security

We take reasonable and industry-standard security measures to protect your Personal Information from unauthorized access, use, disclosure, alteration, or destruction—including physical, technical, and administrative safeguards. We prioritize the security of your information and implement measures designed to mitigate the risk of data breaches, including but not limited to:

  • Secure socket layer (SSL) encryption technology on the Site (indicated by the “https://” prefix and padlock icon in your browser) to protect the transmission of Personal Information between your device and our servers;
  • Restricting access to your Personal Information to only authorized Donnye Bernice LLC employees who need it to perform their job duties (e.g., order fulfillment, customer service);
  • Requiring third-party service providers to maintain robust security practices and comply with applicable data protection laws (e.g., PCI DSS for payment processors);
  • Regular security updates and maintenance for the Site and our digital systems to protect against viruses, malware, and other cyber threats;
  • Secure storage of Personal Information (encrypted digital storage for sensitive data such as contact and order information).

While we strive to protect your Personal Information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your information, and you acknowledge that any Personal Information you transmit to us is done so at your own risk. If we become aware of a data breach involving your Personal Information, we will notify you and applicable regulatory authorities in accordance with applicable U.S. and Washington state law (e.g., providing prompt notice of the breach and steps you can take to protect yourself).

5. Your Rights Regarding Your Personal Information

Depending on your state of residence (e.g., California, Virginia, Colorado) and applicable U.S. data protection laws, you may have certain consumer privacy rights regarding the Personal Information we collect and process about you. We will honor these rights to the fullest extent required by law, and you may exercise these rights at any time by contacting us at service@donnyebernicellc.com (we may request proof of identity to verify your request and ensure the security of your Personal Information—this is a standard security measure to prevent unauthorized access to your data).

Your privacy rights may include (as applicable):

  1. Right to Access: Request a copy of the Personal Information we hold about you (e.g., order history, contact information, saved account details);
  2. Right to Correction: Request correction or updating of inaccurate, incomplete, or outdated Personal Information;
  3. Right to Deletion: Request the deletion of your Personal Information (subject to legal exceptions—see Section 7 for data retention);
  4. Right to Opt-Out: Opt out of the collection or use of your Personal Information for promotional marketing purposes (per Section 6) or the sharing of your Personal Information with third parties;
  5. Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights (e.g., we will not charge you higher prices, provide lower-quality services, or deny access to the Site or our handcrafted products because you requested access to or deletion of your Personal Information);
  6. Right to Data Portability: Request a copy of your Personal Information in a portable, machine-readable format (e.g., CSV, PDF) for transfer to another service provider;
  7. Right to Restrict Processing: Request restriction of the processing of your Personal Information (e.g., if you dispute the accuracy of the information or the lawfulness of our processing).

We will respond to all valid privacy rights requests within the time frame required by applicable law (e.g., 45 days for CCPA requests) and will notify you if we need additional time to process your request (for complex or large requests). We do not charge a fee for processing standard privacy rights requests, and may refuse unreasonable, repetitive, or fraudulent requests in accordance with applicable law.

6. Opt-Out of Promotional Communications

If you have explicitly opted in to receive promotional marketing communications from us (e.g., email newsletters, new product announcements, sales, holiday offers), you may opt out at any time—no questions asked. You can opt out of promotional communications in the following ways:

  • Unsubscribe link: Click the “Unsubscribe” link included at the bottom of all our promotional email communications (this is a required feature under the U.S. CAN-SPAM Act);
  • Email request: Send an opt-out request to our customer service team at service@donnyebernicellc.com with the subject line: Opt-Out – [Your Email Address];
  • Account settings: If you have an account on the Site (if applicable), update your communication preferences in your account settings to opt out of promotional emails.

We will process all opt-out requests promptly (within 10 business days, as required by law). Opting out of promotional communications does not affect your receipt of non-promotional, essential communications (e.g., order confirmations, shipping updates, delivery notifications, return/refund status, customer service responses, policy updates)—these communications are necessary to provide the Services and fulfill your orders, and you cannot opt out of them.

7. Data Retention

We will retain your Personal Information for only as long as necessary to fulfill the purposes for which it was collected, including to process your orders, provide customer service, comply with applicable U.S. federal and Washington state legal/regulatory obligations (e.g., tax reporting, record-keeping, consumer protection laws), and resolve disputes. After this retention period, we will securely delete or anonymize your Personal Information (excluding aggregated non-personal information for business analytics purposes).

Our data retention periods are as follows (subject to extension for legal disputes):

  • Order information: Retained for 7 years (required for U.S. federal and Washington state tax reporting and record-keeping laws);
  • Customer service inquiries: Retained for 2 years from the date of the last inquiry;
  • Account information (if applicable): Retained until you request deletion of your account;
  • Email newsletter subscriptions: Retained until you opt out of the subscription;
  • Non-personal Site usage data: Retained indefinitely for business analytics and Site optimization purposes (anonymized and non-identifiable).

We will not retain your Personal Information for longer than required by law or for any unnecessary commercial purpose.

8. Cookies and Similar Technologies

Our Site may use cookies and similar web technologies (e.g., web beacons, pixel tags) to collect anonymous non-personal information about your Site usage and enhance your user experience. Cookies are small text files stored on your device when you access the Site—they do not collect or store your Personal Information and cannot harm your device.

We use two types of cookies on the Site:

8.1 Necessary (Essential) Cookies

These cookies are required for the Site to function properly and cannot be disabled. They enable core Site features such as order processing, navigation, and access to secure areas of the Site (if applicable).

8.2 Analytical/Performance Cookies

These cookies collect anonymous data about your Site usage patterns (e.g., pages visited, time spent on the Site) to help us optimize the Site’s design, functionality, and content. They do not identify you individually and are only used for business analytics purposes.

You may adjust your browser settings to block, delete, or disable non-necessary cookies at any time (instructions for doing so are available in your browser’s help menu). Please note that disabling non-necessary cookies may limit the functionality of certain features on the Site (e.g., personalized product recommendations, saved cart items). We do not use third-party cookies for marketing purposes without your explicit consent.

9. Children’s Privacy

Our Site and Services are not intended for children under the age of 13, and we do not knowingly collect Personal Information from children under 13 (in compliance with the U.S. Children’s Online Privacy Protection Act (COPPA)). If we become aware that we have inadvertently collected Personal Information from a child under 13, we will immediately and permanently delete that information from our systems. If you are a parent or legal guardian and believe your child under 13 has provided Personal Information to us, please contact us at service@donnyebernicellc.com to request deletion of the information.

10. Third-Party Links and Websites

The Site may contain links to third-party websites, services, or platforms (e.g., social media, shipping carriers, payment processors) that are not owned or operated by Donnye Bernice LLC. These links are provided for your convenience only, and we do not endorse, control, or assume any responsibility for the privacy practices, content, terms of service, or security of any third-party websites.

This Privacy Policy does not apply to any third-party websites, and your use of these websites is at your own risk. We encourage you to review the privacy policy and terms of service of any third-party website you visit before providing any Personal Information or using their services—we are not liable for any collection, use, or disclosure of your Personal Information by third-party websites.

11. International Data Transfers (If Applicable)

For international customers placing orders through the Site, your Personal Information may be transferred to and stored in the United States (our primary business location) and shared with third-party service providers located in the U.S. (e.g., payment processors, shipping carriers). The U.S. has data protection laws that may differ from those in your country of residence, but we take all reasonable measures to ensure your Personal Information is protected in accordance with this Privacy Policy and applicable international data protection standards. By placing an international order, you consent to the transfer of your Personal Information to the U.S.

12. Contact Us

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy, our handling of your Personal Information, your privacy rights, or data security, please contact our customer service team at:

  • Email: service@donnyebernicellc.com (primary contact—fastest response for privacy-related inquiries)
  • Physical Address: 6420 s 10th st apt1209 Tacoma WA 98465
  • Website: https://donnyebernicellc.com/

We will respond to all privacy-related inquiries within 24-48 business hours (Monday-Friday, excluding U.S. federal holidays) and work to resolve any issues or address your requests in accordance with this Privacy Policy and applicable U.S. federal and Washington state data protection laws. Thank you for trusting Donnye Bernice LLC with your Personal Information—we value your privacy and are committed to protecting it for every customer.

Donnye Bernice LLC

Tacoma, Washington

USA